How MEHRAL Institute collects, uses and protects your personal information when you visit our website or enrol in a course.
This Privacy Policy explains what personal information MEHRAL Institute collects, why we collect it, and how we look after it — whether you're simply browsing our website or enrolled as a student. By using our website or enrolling in a course, you agree to the practices described here.
When you book a free trial, enquire through our admissions form, or enrol in a course, we may collect your name, email address, phone or WhatsApp number, country, and your course of interest. If you enrol in a paid plan, our payment partners collect the payment details needed to process your fees — we do not store your card details ourselves.
We use your information to arrange trial lessons and ongoing classes, match you with a suitable teacher, communicate with you about scheduling and progress, process payments for paid plans, and respond to your enquiries. We do not use your information for anything beyond running and improving MEHRAL Institute.
We share your information only where it's needed to deliver our service — with your assigned teacher, with our payment processors to handle billing, and with communication tools such as WhatsApp when you choose to contact us that way. We do not sell your personal information to third parties.
Our website may use basic cookies or similar technology to remember simple preferences and understand how visitors use our site. This information is used only to maintain and improve the website experience.
Many of our students are children enrolled by a parent or guardian. Where a student is a minor, we collect only the information necessary to deliver lessons, and we rely on the enrolling parent or guardian to provide consent and to manage that student's information on their behalf.
We take reasonable steps to keep your information secure, including relying on reputable, secure payment processors for handling fees. No method of storing or transmitting data online can be guaranteed completely secure, but we work to protect your information appropriately.
You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us as described below. We will respond to reasonable requests as promptly as we can.
As MEHRAL Institute grows and new departments open, this policy may be updated from time to time. Any changes will be reflected on this page.
If you have any questions about this Privacy Policy or how your information is handled, please reach out via WhatsApp or through our enquiry form and our team will be happy to help.